Medical Evacuation Service

Liberty’s Medical Evacuation Service is managed by Europ Assistance Hong Kong Limited. It covers all of Liberty’s medical insurance insured members of age below 70 years. Such evacuation cover will be discontinued automatically once the insured member ceases to be a covered member.

For Liberty Corporate Medical and Individual Medical Plan Insured Members, please call the 24-hour Emergency Assistance Hotline (852) 2164 9898 for medical evacuation and emergency service.

For proMedico Group Medical Insurance and proMedico Individual Medical Insurance Members, please call the 24-hour Assist Hotline (852) 3723 3039 for cashless hospitalisation arrangement requests or medical evacuation and emergency services.