I want to claim for

Individual Business

insurance.

Select the category below to submit your claim.

Family & Home

Medical

Personal Accident

Travel and Leisure

Motor

Each claim is different, let us guide you through your claim:

STEP 1

Please contact us by phone (852) 2892 3888 or email directly regarding Marine Cargo claims. We will discuss with you.

What are the supporting documents required?
- Certificate of Insurance
- Commercial Invoice/Packing List
- Bill of Lading/Airway (with terms & conditions on the reverse side)
- Correspondences exchanges with carrier and other relevant parties regarding liability for the loss/damage
- Survey report or other documentary evidence to show the extent of loss/damage
- Delivery Note/Receipt/Order
- Repair/replacement quotations
- Equipment inspection report (EIR)
- Claim bill
Typically what does Marine Cargo insurance covers?

Marine Cargo insurance typically affords compensation to the insured/shipper/consignee at an agreed value (provided the claimant has an Insurable Interest on the goods at the time of loss) for any accidental loss/damage (subject to policy terms & conditions) vide typical transportation mode of Air, Sea, Land (Road, Rail, Truck, Lorries etc)
What is excess/deductible under my policy?

The portion of costs that has to be borne by you for each claim made as specified in your policy.
Why must I return the original bill of lading, policy certificate or airway bill upon settlement of my claim?

These documents must be returned so that the rightful claimant/party to the cargo can be properly identified at the point of claim.